 |
 |
DataSys 2023 Congress June 26, 2023 to June 30, 2023 - Nice, Saint-Laurent-du-Var, France
- AICT 2023, The Nineteenth Advanced International Conference on Telecommunications
- ICIW 2023, The Eighteenth International Conference on Internet and Web Applications and Services
- ICIMP 2023, The Eighteenth International Conference on Internet Monitoring and Protection
- SMART 2023, The Twelfth International Conference on Smart Cities, Systems, Devices and Technologies
- IMMM 2023, The Thirteenth International Conference on Advances in Information Mining and Management
- INFOCOMP 2023, The Thirteenth International Conference on Advanced Communications and Computation
- MOBILITY 2023, The Thirteenth International Conference on Mobile Services, Resources, and Users
- SPWID 2023, The Ninth International Conference on Smart Portable, Wearable, Implantable and Disability-oriented Devices and Systems
- ACCSE 2023, The Eighth International Conference on Advances in Computation, Communications and Services
ComputationWorld 2023 Congress June 26, 2023 to June 30, 2023 - Nice, Saint-Laurent-du-Var, France
- SERVICE COMPUTATION 2023, The Fifteenth International Conference on Advanced Service Computing
- CLOUD COMPUTING 2023, The Fourteenth International Conference on Cloud Computing, GRIDs, and Virtualization
- FUTURE COMPUTING 2023, The Fifteenth International Conference on Future Computational Technologies and Applications
- COGNITIVE 2023, The Fifteenth International Conference on Advanced Cognitive Technologies and Applications
- ADAPTIVE 2023, The Fifteenth International Conference on Adaptive and Self-Adaptive Systems and Applications
- CONTENT 2023, The Fifteenth International Conference on Creative Content Technologies
- PATTERNS 2023, The Fifteenth International Conference on Pervasive Patterns and Applications
- COMPUTATION TOOLS 2023, The Fourteenth International Conference on Computational Logics, Algebras, Programming, Tools, and Benchmarking
- BUSTECH 2023, The Thirteenth International Conference on Business Intelligence and Technology
NetWare 2023 Congress September 25, 2023 to September 29, 2023 - Porto, Portugal
- SENSORCOMM 2023, The Seventeenth International Conference on Sensor Technologies and Applications
- SENSORDEVICES 2023, The Fourteenth International Conference on Sensor Device Technologies and Applications
- SECURWARE 2023, The Seventeenth International Conference on Emerging Security Information, Systems and Technologies
- AFIN 2023, The Fifteenth International Conference on Advances in Future Internet
- CENICS 2023, The Sixteenth International Conference on Advances in Circuits, Electronics and Micro-electronics
- ICQNM 2023, The Seventeenth International Conference on Quantum, Nano/Bio, and Micro Technologies
- FASSI 2023, The Ninth International Conference on Fundamentals and Advances in Software Systems Integration
- GREEN 2023, The Eighth International Conference on Green Communications, Computing and Technologies
NexTech 2023 Congress September 25, 2023 to September 29, 2023 - Porto, Portugal
- UBICOMM 2023, The Seventeenth International Conference on Mobile Ubiquitous Computing, Systems, Services and Technologies
- ADVCOMP 2023, The Seventeenth International Conference on Advanced Engineering Computing and Applications in Sciences
- SEMAPRO 2023, The Seventeenth International Conference on Advances in Semantic Processing
- AMBIENT 2023, The Thirteenth International Conference on Ambient Computing, Applications, Services and Technologies
- EMERGING 2023, The Fifteenth International Conference on Emerging Networks and Systems Intelligence
- DATA ANALYTICS 2023, The Twelfth International Conference on Data Analytics
- GLOBAL HEALTH 2023, The Twelfth International Conference on Global Health Challenges
- CYBER 2023, The Eighth International Conference on Cyber-Technologies and Cyber-Systems
TrendNews 2023 Congress September 25, 2023 to September 29, 2023 - Porto, Portugal
- CORETA 2023, Advances on Core Technologies and Applications
- DIGITAL 2023, Advances on Societal Digital Transformation
SocSys 2023 Congress November 13, 2023 to November 17, 2023 - Valencia, Spain
SoftNet 2023 Congress November 13, 2023 to November 17, 2023 - Valencia, Spain
- ICSEA 2023, The Eighteenth International Conference on Software Engineering Advances
- ICSNC 2023, The Eighteenth International Conference on Systems and Networks Communications
- CENTRIC 2023, The Sixteenth International Conference on Advances in Human-oriented and Personalized Mechanisms, Technologies, and Services
- VALID 2023, The Fifteenth International Conference on Advances in System Testing and Validation Lifecycle
- SIMUL 2023, The Fifteenth International Conference on Advances in System Simulation
- SOTICS 2023, The Thirteenth International Conference on Social Media Technologies, Communication, and Informatics
- INNOV 2023, The Twelfth International Conference on Communications, Computation, Networks and Technologies
- HEALTHINFO 2023, The Eighth International Conference on Informatics and Assistive Technologies for Health-Care, Medical Support and Wellbeing
IARIA Congress 2023, The 2023 IARIA Annual Congress on Frontiers in Science, Technology, Services, and Applications November 13, 2023 to November 17, 2023 - Valencia, Spain
|
|
|
|
|
ThinkMind // ACHI 2017, The Tenth International Conference on Advances in Computer-Human Interactions // View article achi_2017_12_30_20197
The Usability State of Nine Public Self-Service Applications in Denmark
 Authors: Jane Billestrup Jan Stage Anders Bruun Keywords: Digitalisation; Usability; Usability Evaluation; Self-Service Applications; User-Centred Design Abstract: Empirical usability research have documented usability problems in public websites and self-service applications. This paper uses data from usability evaluations of nine Danish public self-service applications from six self-service areas by five different self-service providers, to examine similarities in the usability problems found across self-service applications. The study found that the types of usability problems are present across self-service applications, self-service areas, and self-service providers. However, it is also found that the total number of problems have decreased significantly in the self-service applications that were usability evaluated in 2016. In this paper, we have shown that though the amount of found usability problems is significantly lower, three types of usability problems were present in both old and new self-service applications. These general types were button placement, attaching of files, and meaning of concepts. Pages: 265 to 270 Copyright: Copyright (c) IARIA, 2017 Publication date: March 19, 2017 Published in: conference ISSN: 2308-4138 ISBN: 978-1-61208-538-8 Location: Nice, France Dates: from March 19, 2017 to March 23, 2017
|
|
SERVICES CONTACT
2010 - 2022 © ThinkMind. All rights reserved.
Read Terms of Service and Privacy Policy. |
|
|
 |